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There is a real person on the other end of this inbox, and we do read every message. Using the right subject prefix gets you a faster, more useful answer.

Reader questions and corrections

Email: [email protected] — subject prefix [General]

Ask us about a review, a machine you are weighing up, or a claim that does not look right to you. If you are sending a correction, please include the page URL and, where you can, a source we can verify. We publish corrections openly rather than quietly editing an article.

Partnerships and business enquiries

Email: [email protected] — subject prefix [Partnership]

Manufacturers, retailers and agencies are welcome here. This covers review samples, product specifications and pricing, affiliate programme questions, and advertising or sponsorship proposals.

Three things worth knowing before you write:

• Payment never buys a positive review. We rate what we test, and we say so when a product disappoints.
• We only cover products we can genuinely assess — hands-on, or from manufacturer documentation and specs.
• What gets covered is decided by our editorial team, not by the brand.

What we cannot help with

• Medical, injury or training-advice questions — please talk to a qualified professional.
• Order, delivery or warranty issues — those are handled by the retailer you bought from.

We aim to reply within a few business days.